autora lab

How can we help?

Most answers are in the docs. For anything else, email us directly.

Common questions

Still not sure it fits your store? Email [email protected] and a real person will get back to you.

Where do I find my license key?

It shows on screen as soon as you've paid, and we email it to you right after checkout. Lost it? Email [email protected] from the address you bought with and we'll send it again.

How do I switch on updates for a paid plugin?

In WordPress, go to WooCommerce > Revenue Share > Settings, paste your key in the License section and click Activate license. Updates then arrive like any other plugin update.

How do I download the plugin again?

Sign in to your account with your license key and click Download plugin.

How many sites can I use it on?

As many as you like, on either plan. Paste the same key in WooCommerce > Revenue Share > Settings on each site.

Can I get a refund?

Yes, within 14 days of buying or renewing. Email us, or use Request a refund in your account, and our team will refund you in full. No questions asked.